Crowne Plaza Abu Dhabi Yas Island

Location

The poor customer service and the bad bathrooms and the food menu its very bad

Location

I asked for connected rooms , it was given to me but I paid extra , it should not be ...

Wide and pleasant room with good view, well lit, very comfortable bed, very good desk, good closet, excellent bathroom, coffee maker, a couple of free water daily and security box. Very gratifying attention, there are several restaurants and a very nice bar. Very close to the F1 circuit of Yas Marina. Good price quality service.

When I checked in they told me that all people staying needed ID - either passport or drivers licence. When my friend arrived, they would not let her check in as the drivers licence was not from the UAE. It would have been useful if they were to specify it had to be a local licence as it caused considerable inconvenience.

ive stayed at this hotel before,i went back for two reasons,i like the room and i wanted to use the hairdresser there too.getting a sea view room is worth it,the view is lovely

only one pair of slippers in room for two people! i found pubes in the bath-yukkkkkk! i feel the room service price for food a bit steep.i also called housekeeping to clean my room,four hours later it still hadnt been done.

Food was very good. Swimming pool is so nice and interesting.

Delay in Check In.

Relaxing, fantastic band in the Stills Restaurant, comfortable and the staff were very friendly and willing to help. We enjoyed our short stay very much and would like to use this hotel again.

Staff friendly, competent and accommodating, convenient to golf course, room good size and clean

One of restaurants not operating, others suffering overcrowding as a result.

the swimming pool was perfect the out lite very good

World class facilities, great atmosphere, helpful staff, great rooms and near international airport!

Just ensure that all travellers have their passport, or a copy of the passport and entry stamp to the uae or the hotel will not let you stay there (learned this the very hard way).

location and access easy access to roads to dubai and abu dhabi

the facilities of the hotel were great

that it didnt have any alternative places to buy food close by - which meant buying their restaurants very expensive food.

Room comfort, noise less, food , design

entrance and lobby, too small

Staff were excellant dealing with hundreds of stranded passengers, who were cranky and not happy with anything. THey always had a smile on their face and were very helpfull and courteous throughout. We were not stranded so we were a bit more relaxed than most of the other guests.

These are not complaints as we were very happy with this hotel and the way we were treated. However Untill the new mall is completed it is a bit of a trek into the city. A courtesy bus to the city early in the morning would be a big plus as we are not use to going out at three to shop. However the Red bus although expensive was very good value for money as you could be dropped off and continue onto another mall when you were ready. The food was good however an all day sit down coffie shop would be better than the lounges which were quite difficult to eat at when you had a snack. The outside tables were too hot and sometimes too windy. However the girls at the coffe bar were wonderfull.